Diane Tracy’s presentations range in length from one-hour keynote presentations to four-day training workshops, all of which are tailored to the client’s needs. Through her presentations, books and coaching services, she is a catalyst for causing four primary things to happen for people and organizations:

Responsibility. People get out of the victim role and take greater responsibility for their own performance and career satisfaction.

Attitude. People have a more positive attitude toward themselves, their peers and their company or organization.

Communication. People are more honest and communicate more effectively with one another.

Trust. People work harder at building and strengthening the bridges of trust between themselves.

Together these benefits serve to improve teamwork and morale which leads to improved customer service, higher quality, increased productivity and greater efficiencies.



Here’s what makes her presentations different:

• She’s funny and refreshingly honest. Her quick wit and candor about life in corporate America win audiences attention.
• As a former senior officer of a major New York city-based bank, she can speak with credibility to audiences on every level – from the boardroom to the front line.
• She makes complex issues simple. She clears peoples’ vision and helps them make sense of the “insanity”.
• She’s got a big perspective. Having spoken to audiences all over the world and coached countless executives, she has a broad perspective from which to speak.
• She combines validation of peoples’ experiences and feelings with hard hitting confrontation. The result? They change.
• And last, she is authentic. Her goal is to be of service rather than to impress.
  
  

All of Diane’s presentations are highly entertaining and inspirational as well as instructional. A variety of teaching techniques are used during her workshops including discussion, lecture, exercises and role plays. Her programs are practical and provide for extensive participation and interaction which heightens participants’ awareness and build their skills in communicating and working with one another. Here is a sampling of Diane’s programs:

Empowering for Performance. Managers on all levels learn how they can achieve greater power and success for themselves by empowering the people who report to them. In addition to removing the myths and misconceptions surrounding empowerment, Diane gives managers the information and skills they need to unlock the potential of the people they are leading. The objectives of the program are as follows:

• Provide managers with an improved understanding of the principles and fundamentals of management and leadership.
• Provide a uniform process for leading which will allow for greater consistency in the way managers perform the management function.
• Establish standards for managing against which managers can be measured and held accountable.
• Improve communications and teamwork between managers and their people which will result in a higher quality work product.
  

Take This Job and Love It. Geared primarily for employees, managers can benefit from this program as well. The program helps participants look at themselves, laugh at themselves and take greater responsibility for their own performance and career satisfaction. Participants are given critical skills for getting out of the victim role and for achieving more of their potential at work. The objectives of the program are as follows:

• To inspire participants to believe that they have more control over their jobs and careers than they realize.
• To help participants understand what they need in order to achieve career satisfaction and success.
• To provide participants with skills for working more effectively with their managers and fellow team members so they can enjoy their work more and better meet the needs of the job and the company.

Reinventing the Team. In this program for in tact teams, participants are provided a safe environment for surfacing and working through critical issues and concerns specific to the team. It is the “underground” issues teams fail to address that severely limit their own productivity and the productivity of teams they interface with. The objectives of the session are as follows:

• To create a vision of the kind of team participants would like to be.
• To provide a forum for working through critical issues related to the leader, team dynamics, and the work itself.
• To forge stronger, more honest relationships between team members.
• To model and teach participants how to identify and work through issues on their own in the future.
• To free up for the work energy which has previously been consumed by the team’s baggage
  

Coaching for Performance. Managers learn how to develop a coaching style of management which will enable them to build greater trust with the people they are leading and develop more of their potential. Participants are provided with a practical process for coaching which can be used with employees on all levels. The workshop will help take away much of the pain and struggle managers experience as they strive to give employees meaningful feedback. The objectives of the program are as follows:

• To help managers realize how critical ongoing feedback is to the success of their people and their own success as a manager
• To provide managers with the insights and skills they need to coach employees effectively.
• To provide managers with tools and guidelines they can use on a day-to-day basis as they strive to develop stronger relationships through effective coaching and counseling.